My Carly Reviews

On the Mycarly.com website, a voucher code can be redeemed during the checkout process. After filling in the billing and shipping address, there is a voucher field where the voucher code can be introduced. During campaigns, the voucher may already be prefilled, requiring only a click on 'Apply'. After applying the voucher, the payment method can be chosen to complete the purchase. It's important to note that the voucher codes from Carly are valid ONLY for web purchases. If a voucher code hasn't been applied for any reason, the support team can be contacted for assistance. If the Carly license is purchased with a voucher, the voucher applies only for the first year. The app will renew at the normal price in the subsequent years.

"Mycarly.com" offers a range of products and services that are popular among its users. The Carly app and scanner are key offerings that allow users to carry out diagnostics on their cars, uncover odometer fraud, or code their vehicles. This is done easily and at the push of a button on a mobile phone. The scanner is compatible with all car brands.

The website also provides a support section where users can find information about delivery, Carly products, Carly accounts, Carly coding, troubleshooting, returns and refunds, promos and gift vouchers, and new features in Carly.

In addition, there are specific features available for different car brands such as Ford, Opel, Toyota, Renault, Volvo, Porsche, Peugeot, and Tesla. Users have found these products helpful in solving issues with their cars and have even used them for modifications.

However, it's important to note that the availability of features may vary depending on the car brand. For instance, not all features may be available for Tesla cars.

Overall, "Mycarly.com" offers a comprehensive suite of products and services that cater to the needs of car owners, making it a popular choice among them.

The prices for Carly are variable. Depending on the version, one pays €21 to €80 per year for the app. The associated OBD-2 adapter can be obtained for €59.90 on the official Carly website. This is a one-time payment. For those who do not wish to pay anything in advance, the Carly Lite app can be downloaded, which already includes some features. There are also two subscription options: one for a specific type of vehicle (e.g., BMW) or an all-rounder subscription, which costs a bit more. No further payments are required before one can start coding.

The return policy of Mycarly.com is as follows: If a Basis Package is purchased and the Carly Scanner is sent back within 14 days after the delivery date, a full refund will be issued using the original payment method. However, returns sent after this period will not be refunded. As for the Carly app license, if it is ordered via the Carly website, the return of the Carly app license is no longer possible. The cancelation right is lost upon the start of the contract performance.

Regarding the shipping policy, as soon as the Carly Scanner is dispatched, a shipping confirmation with the tracking number will be sent to the same email address used to place the order. The delivery time in Europe takes up to 12 days, while outside of Europe & UK, it takes up to 15 days. However, countries like China, Australia, Zambia, The Cayman Islands, Kenya, Mauritius, Kuwait, Réunion, South Africa, Bulgaria, Nigeria, and Israel may experience deliveries of up to 30 days. The Carly Scanners are made and shipped from Germany.

To return a product to Mycarly.com, the scanner should be sent to the following address: Carly Solutions GmbH Co KG Avini 11407 SW Amu St Suite #W7576 Tualatin, OR 97062 USA. After sending the scanner, the tracking number should be sent for refund processing via the contact form on their website. For more detailed information, it's recommended to visit the Returns & Refunds section on the Carly Support page of their website.

To use Mycarly.com for diagnostics, the following steps are needed:

1. Locate the OBD2 port in the vehicle. It is usually found in the floorboard of the vehicle.
2. Turn on the ignition. When the ignition is on, the Carly scanner accesses the control units and all vehicle data.
3. Download the Carly app to a mobile phone, open it, and connect via Bluetooth.

With the Carly app and adapter, a health check can be run on the car. This is incredibly helpful for maintaining the health of the car and preventing small problems from becoming big ones. The health diagnostics feature covers various electronic control units depending on the car brand. Brands such as BMW, Mini, Audi, Skoda, Volkswagen, Seat, Toyota, Lexus, Mercedes, Renault, and Porsche have more functions available, including manufacturer-level diagnosis on systems such as the engine, transmission, emissions, ABS, airbag, multimedia, and more. Other brands offer the OBD functions for the time being, which covers the most critical systems. The design of the app and functionalities may have changed since the video was filmed. Specific features will vary with every model.

The Carly app also offers features like Smart Mechanic, which provides detailed repair and maintenance tips written by expert mechanics. The Engine Live Data feature provides access to your engine’s data in real time. You can record and export data while driving. The Carly Maintenance feature helps keep all service intervals in check. You can keep track of your service intervals and reset your service light easily with your smartphone. The Carly Used Car Check feature helps evaluate a used car by detecting mileage manipulation and mechanical problems. The Carly Coding feature allows you to unlock hidden features or change settings to customize your car specifically to your needs. Coding is user-friendly and intuitive and requires no previous experience. The automatic safety check is perfectly safe.

Remember, every car has different software and modules built-in, so specific features will vary with every model.

Customers have the right to withdraw from the contract within fourteen days without giving any reason. They must inform My Carly of their decision to withdraw, and if they do so, My Carly will reimburse all payments received from the customer within 14 days. Customers must bear the direct costs of returning the goods.

Yes, My Carly is entitled to provide services in partial deliveries, and in such cases, the full shipping costs may be incurred for each partial delivery.

If failure to meet deadlines is due to unforeseen obstacles beyond their control, the delivery dates shall be extended accordingly.

The delivery time varies depending on the country. EU countries can expect delivery within 7-12 days, while non-EU countries can expect delivery within 7-15 days.